MULTISOURCE PRINTING POLICIES
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.
When do we collect information?
MultiSource Printing Inc. collects information from you when you register on our site, place an order, or enter information on our site.
How do we use your information?
MultiSource Printing Inc. may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Help remember and process the items in the shopping cart.
Understand and save user’s preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser, some features may be disabled. Some of the features that make your site experience more efficient may not function properly.
Should you have any issues, you will always be able to place orders over the telephone or via email by contacting customer service.
MultiSource Printing Inc. does not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
MultiSource Printing Inc. does not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have implemented the following:
Remarketing with Google Ads
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
MultiSource Printing Inc. does not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action should a data breach occur:
We will notify you via email
Within 7 business days
We will notify the users via in-site notification
Within 7 business days
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions
Process orders and to send information and updates pertaining to orders.
Send you additional information related to your product and/or service
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can either follow the instructions at the bottom of each email (by clicking the “unsubscribe” link) and we will promptly remove you from ALL correspondence, or you may email us directly by using the contact information provided on our website.
MultiSource Printing Inc. offers refunds solely at the management team’s discretion. We strive to always provide our clients with exceptional customer service and product quality. In the event that you are not satisfied with your product, we invite you to bring it to our management team’s attention. Should management agree that the product is defective and either should be replaced or refunded, MultiSource Printing Inc. will do so promptly.
MultiSource Printing Inc. offers free in-store pickup.
When delivery is preferred by the client, MultiSource Printing Inc. will determine the most efficient shipping carrier for your order. The carriers that may be used are, but are not limited to, The United States Postal Service (USPS), United Parcel Service (UPS), FedEx, or a local courier service.
Most orders are either shipped out or available for pickup within 3 to 5 business days. On rare occasions, orders may be delayed due to circumstances beyond the control of MultiSource Printing Inc.
Shipping and handling costs are included in all pricing by MultiSource Printing Inc.